Terms and Conditions

Welcome to Technopi Store, an online store for selling ICT products. These terms and conditions govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, you should not use our website or services.

Introduction

Technopi Store is owned and operated by Technopi Technologies, a company registered in Bahrain under commercial registration number 89657-1. Our registered office is at Building 584, Road 1207, Block 712, Salmabad, Capital Governorate, Bahrain. You can contact us by email at info@technopistore.com or by phone at +973 33086692.

Acceptance of Terms

These terms and conditions apply to all users of our website and services, including customers, visitors, and vendors. By using our website or services, you confirm that you have read, understood, and accepted these terms and conditions in full. You also agree to comply with all applicable laws and regulations in Bahrain and any other jurisdiction where you access or use our website or services.

If you are under 18 years old, you must obtain the consent of your parent or guardian before using our website or services. We reserve the right to refuse service to anyone for any reason at any time.

We may update or modify these terms and conditions from time to time without prior notice. You should check this page regularly to ensure that you are aware of any changes. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms and conditions.

Payment Terms

We accept the following payment methods: credit cards, debit cards, BenefitPay, and cash on delivery. All payments are processed securely by our third-party payment service providers. We do not store or have access to your payment details.

The prices of our products are displayed on our website in Bahraini dinars (BHD) and include value-added tax (VAT) where applicable. We reserve the right to change the prices of our products at any time without prior notice. However, we will honor the price of your order as shown at the time of placing the order.

You agree to pay the full amount of your order at the time of checkout or upon delivery, depending on your chosen payment method. You also agree to pay any additional charges that may apply to your order, such as delivery fees, customs duties, or bank fees.

If your payment is declined, rejected, or reversed for any reason, we may cancel your order and/or suspend or terminate your account. We may also take legal action against you to recover any unpaid amounts.

Shipping and Delivery

We offer free shipping within Bahrain for orders above BHD 20. For orders below BHD 20, we charge a flat rate of BHD 2 for shipping within Bahrain. We also ship internationally to selected countries with varying shipping rates depending on the destination and weight of the order. You can view the shipping rates and options at the checkout page before placing your order.

We aim to ship your order within one business day after receiving your payment confirmation. However, we cannot guarantee the exact delivery time as it may vary depending on factors beyond our control, such as weather conditions, customs clearance, or courier delays. We will provide you with a tracking number and a link to track your order once it is shipped.

You are responsible for providing us with a valid and complete delivery address where someone can receive your order during normal working hours. If no one is available to receive your order at the delivery address, the courier may leave a notice card with instructions on how to collect your order from a nearby location or arrange a redelivery. If you fail to collect or receive your order within a reasonable period of time, we may cancel your order and/or charge you a storage fee.

You are also responsible for ensuring that your order complies with the import regulations of the destination country. We are not liable for any delays, damages, losses, or penalties caused by customs clearance or inspection. You are solely responsible for paying any customs duties, taxes, or fees that may apply to your order.

You should inspect your order upon delivery and report any defects, damages, or discrepancies within 24 hours of receiving it. If you do not report any issues within this period, we will assume that you have accepted your order as delivered and waive any claims against us.

Returns and Refunds

We want you to be satisfied with your purchase from us. If you are not happy with your order for any reason, you may return it to us within 14 days of receiving it for a refund or exchange, subject to the following conditions:

  • You must contact us by email at info@technopistore.com or by phone at +973 33086692 before returning your order and provide us with your order number, the product(s) you want to return, and the reason for the return.
  • You must return the product(s) in their original packaging, with all accessories, manuals, and labels, and in the same condition as you received them. You must also include a copy of your invoice or receipt with your return.
  • You must return the product(s) to us within 14 days of receiving them. You are responsible for paying the shipping costs and ensuring that the product(s) are securely packed and insured. We are not liable for any damages or losses that may occur during transit.
  • You must provide us with a tracking number and a proof of delivery for your return. We will not process your refund or exchange until we receive and inspect your return.
  • We reserve the right to reject any returns that do not meet these conditions or that are damaged, altered, used, or missing any parts.

If your return is accepted, we will process your refund or exchange within 14 days of receiving your return. We will refund you the amount you paid for the product(s), excluding any shipping costs, using the same payment method you used to place your order. If you request an exchange, we will ship you the replacement product(s) as soon as possible, subject to availability and stock.

We do not accept returns or exchanges for the following products:

  • Products that are customized, personalized, or made to order
  • Products that are perishable, consumable, or have a limited shelf life
  • Products that are sealed for hygiene or health reasons and have been opened or used
  • Products that are digital downloads or software licenses
  • Products that are clearance items or final sale

Product Information

We try our best to provide accurate and complete information about our products on our website, including descriptions, specifications, features, images, prices, and availability. However, we do not warrant that this information is error-free, current, or reliable. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update this information at any time without prior notice.

The images of our products on our website are for illustrative purposes only and may not reflect the actual color, size, shape, or appearance of the products. The actual products may vary slightly from those images due to factors such as lighting, screen resolution, or manufacturing variations.

The availability of our products on our website does not guarantee that they are in stock or ready to ship. We may experience delays in updating our inventory levels or fulfilling orders due to high demand, supply shortages, or other unforeseen circumstances. We will notify you by email or phone if there is any change in the availability or status of your order.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Technopi Technologies or its licensors and is protected by Bahraini and international intellectual property laws. You may not copy, reproduce, distribute, display, modify, create derivative works from, sell, or exploit any of this content without our prior written consent.

All trademarks, service marks, trade names, logos, and slogans on our website are the property of Technopi Technologies or its licensors and are protected by Bahraini and international trademark laws. You may not use any of these marks without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, we exclude all warranties, representations, conditions, and guarantees of any kind, whether express or implied, relating to our website and services, including but not limited to accuracy, completeness, quality, performance, fitness for purpose, or suitability.

To the fullest extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of revenue, loss of data, loss of goodwill, or loss of opportunity, arising out of or in connection with your use of or inability to use our website and services, your purchase or use of our products, any errors, inaccuracies, or omissions in our website content, any unauthorized access to or alteration of your personal information, any breach of these terms and conditions by us or by you, or any other matter beyond our reasonable control.

Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Dispute Resolution and Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Bahrain. Any dispute arising out of or in relation to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Bahrain.

If you have any complaint or concern about our website or services, please contact us first by email at info@technopistore.com or by phone at +973 33086692